A survey of 1,000 online shoppers on speed, certainty and price sensitivity in same-day delivery. The headline finding: certainty of the delivery window mattered more than raw speed for 61% of respondents.
Research report
What consumers actually pay for in same-day delivery
A survey of 1,000 online shoppers on speed, certainty and price sensitivity in same-day delivery. The headline finding: certainty of the delivery window mattered more than…